How can we help?

Get support for Esferadesk. Browse the common questions below or reach our team directly — we're happy to help.

Email support

Send us a message and we'll get back to you as soon as possible.

support@esferadesk.com

Response time

Our team typically responds within one business day, Monday to Friday.

Encrypted & private by design

Frequently asked questions

I forgot my password — how do I reset it?+

Email our support team and we will help you regain access to your account.

How do I get an account?+

You can create an account from the Esferadesk mobile app. Open the app, tap Create an account, and follow the steps. If you already have an account, sign in with your username and password.

The app is running slowly or something is not loading.+

Try refreshing the page or signing out and back in. If the problem persists, email us with a short description and a screenshot so we can investigate.

How is my data protected?+

All traffic is encrypted in transit and access is controlled by permissions. Only people you share a workspace with can see that workspace's content.