How can we help?

Get support for Esferadesk. Browse the common questions below or reach our team directly — we're happy to help.

Email support

Send us a message and we'll get back to you as soon as possible.

support@esferadesk.com

Response time

Our team typically responds within one business day, Monday to Friday.

Encrypted & private by design

Frequently asked questions

I forgot my password — how do I reset it?+

Password resets are handled by your organization administrator. Reach out to your admin or email our support team and we will help you regain access.

How do I get an account?+

Esferadesk accounts are created by your workplace administrator. If you need access, please contact your HR or IT team.

The app is running slowly or something is not loading.+

Try refreshing the page or signing out and back in. If the problem persists, email us with a short description and a screenshot so we can investigate.

How is my data protected?+

All traffic is encrypted in transit and access is controlled by role-based permissions. Only authorized members of your organization can see your workspace data.